Hiring a hotel receptionist is one of the more exciting and rewarding positions that you can have. You're not just working in a sterile, dead environment, but rather in an air-conditioned, bustling, and highly populated environment that you can't help but get swept up in. It's an attractive prospect for many people, but it can also be quite stressful and demanding if you're not careful. Your goal in this article is to help you understand the process behind the hiring of a receptionist and how to maximize your chances of hiring the right person for the job.
If you're a businessman or corporation that intends to hire a hotel receptionist, it's a good idea to think about the specific needs of that particular position. The very first step is to plan out exactly what you expect to accomplish with the job before you ask the hiring party for a list of candidates. Be realistic about what you're trying to accomplish. What do you want the employee to accomplish? Are you looking for a data entry clerk, a receptionist, a generalist, or something else entirely?
You may also want to look at the general receptionist role and consider the different types of functions that would be performed. If you're looking for a data entry clerk, you'll want to ask about any specialized skills that this person has. A receptionist could be expected to help with forms, answer phone calls, and handle scheduling and food orders. Your type of role will determine what type of employee you're looking for.
There are a number of different styles of uniforms in place for the typical receptionist. There are traditional uniform, business casual, and lanyard style. Consider which one best fits the job that you're going to need the most help with. You don't want to be overbearing about it, but if the company isn't comfortable with traditional clothes for the job, then you may want to think about an alternative type of uniform.
When you're making the decision on what kind of hotel receptionist uniform to purchase, you should consider the overall personality of the individual that you're interviewing. If they're laid back and friendly, you might opt for a logo of a hoodie with the hotel's name embroidered onto it. A young professional might prefer to wear a business suit with a crisp white shirt and black tie. Every hotel wants the right employee for the job, so be sure to consider what their preferred style is.
Your first impression is one of the most important impressions that you make with the person that you hire as your hotel receptionist. You want them to be able to walk into your office and open their eyes up to what's available. Keep it casual as they enter and get as close to business as possible. Make sure to greet them warmly and follow up with a brief friendly conversation about their work background.
People are not perfect, but there is a large part of their personality that comes out. With a little research, you'll find a lot of information on what their favorite foods are, what movies they like to watch, what kind of music they listen to, and a number of other facets that you can use to your advantage when approaching your interview. If you can get into the person's head without being intrusive, you'll be able to draw up a good plan of attack, even though there will be times when they might not necessarily open up to you.
Don't feel bad if you can't figure out the answer to this big question - after all, it's still a relatively new job. Find out what works for your organization and proceed from there.
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